Help desk
Returns & exchanges
We want every product to arrive ready for your next move. Contact us within 30 days if something is not right.
Window
30 days
Start a return within 30 days of delivery.
Condition
Unused
Products should be unused and in original packaging.
Resolution
Exchange or refund
We will review the request and confirm the next step.
How it works
- 01 / Contact support with your order number and reason.
- 02 / Wait for return instructions before sending anything back.
- 03 / Pack the product securely with its original accessories.
Not sure?
Reach out before shipping a product. Our team can help determine whether an exchange or return is the best option.
Contact support